BenePhilly – Public Benefits Help for Philadelphia Residents

 

Contact Info:

• Helpline: 1-800-994-5537 (Clarifi staff will connect you to the right center)

• Email: benephilly@phila.gov

• Website: https://www.phila.gov/programs/benephilly/

• Mobile Unit: Available for community events and outreach—request via online form

 

What to Expect When You Contact Them:

1. Call the Helpline
   Staff will ask a few questions to determine your needs and refer you to the most appropriate BenePhilly center.

2. Eligibility Screening
   BenePhilly serves low-income Philadelphia residents. No formal documentation is required for the initial call.

3. Intake Process
   You’ll be connected to a counselor who will help you apply for benefits, follow up on applications, and troubleshoot issues.

4. Ongoing Support
   Counselors can assist with renewals, appeals, and navigating multiple benefit systems. Services are free and confidential.

 

Services Provided:

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BenePhilly helps residents apply for over 20 public benefits, including:

• SNAP (food stamps)

• Medical Assistance / Medicaid

• LIHEAP (energy assistance)

• WIC (Women, Infants, and Children)

• Rent Rebate Program

• Property Tax Relief (Homestead Exemption, LOOP)

• PACE/PACENET (prescription drug assistance for seniors)

• CHIP (Children’s Health Insurance Program)

• Unemployment Insurance

• SSI / SSDI (disability benefits)

• Child Care Works and tax credits

• FAFSA and college aid

• PECO, PGW, and Water assistance programs

 

How It Can Help You:

• Simplifies the application process for multiple benefits

• Ensures you don’t miss out on programs you qualify for

• Helps you stay enrolled and avoid benefit interruptions

• Connects you to trusted nonprofit partners across the city

• Offers mobile outreach for underserved neighborhoods

 

BenePhilly Center Locations (Call Ahead to Schedule):

• Catholic Charities – 6214 Grays Ave. | (215) 724-8550 x6

• PA CareerLink Northwest – 5847 Germantown Ave. | (215) 298-9292

• Impact Services – 1952 E. Allegheny Ave. | (215) 739-1600 x156

• Philadelphia FIGHT – 1233 Locust St. | (215) 525-8636

• UESF – 743 N. 24th St., 2nd Floor | (215) 814-6845

• Esperanza – 4261 N. 5th St. | (215) 324-0746 x108

• Office of Community Empowerment – 1617 JFK Blvd., Suite 1800 | (215) 685-3654