PA Health Law Project (PHLP)

 

Contact Info:

• Toll-Free Helpline: 1-800-274-3258

• TTY: 1-866-236-6310

• Email: staff@phlp.org

• Website: www.phlp.org

• Philadelphia Office: 123 Chestnut Street, Suite 404, Philadelphia, PA 19106

• Pittsburgh Office: 100 Fifth Avenue, Suite 900, Pittsburgh, PA 15222

• Harrisburg Office: 10 North 2nd Street, Harrisburg, PA 17101

 

What to Expect When You Contact Them:

1. Call the Helpline
   Open Mondays and Wednesdays starting at 8:00 AM. You’ll speak with a legal advocate or leave a message for a callback.

2. Eligibility Screening
   PHLP serves low-income individuals, seniors, and people with disabilities who need help accessing publicly funded healthcare (like Medicaid or CHIP). Services are free.

3. Intake Process
   You’ll be asked about your healthcare issue, insurance status, and household details. Intake is typically done by phone or email.

4. Legal Support
   Depending on your situation, PHLP may offer:

   • Legal advice

   • Help with applications or appeals

   • Representation in grievances or fair hearings

   • Written materials and advocacy tools

 

Services Provided:

PHLP helps with issues related to public health insurance programs:

• Medicaid / Medical Assistance

• CHIP (Children’s Health Insurance Program)

• Medicare coordination with Medicaid

• Long-Term Services and Supports (LTSS)

• Home and community-based services

• Access to prescribed medications or medical equipment

• Transportation to medical appointments

• Appeals when services are denied, reduced, or terminated

• Help navigating the Affordable Care Act marketplace

 

How It Can Help You:

• Restore or maintain Medicaid or CHIP coverage

• Resolve problems with managed care plans

• Access critical services like home care, behavioral health, or durable medical equipment

• Advocate for your rights in the healthcare system

• Empower you with plain-language tools and support for appeals or complaints

 

Important Notes:

PHLP does not assist with:

• Private insurance issues

• SSI/SSDI applications or denials

• Medicare appeals

• Criminal justice or mental health commitment cases

• Medical malpractice claims