About | Family First Home Care

About Us

At Family First Home Care, we're more than just caregivers—we’re your partners in life. We believe that every individual deserves compassionate, personalized support with everyday tasks so they can live with dignity, comfort, and ease. Whether it’s assistance with daily routines, companionship, or health-related needs, we show up with heart.

But our commitment doesn't stop there.

We’re here to educate and empower you. As a participant in Medicaid services, you have rights—and we’ll make sure you know them. We walk with you through the system, clarifying what’s available and making sure you're never left behind.

Family First means exactly that.
We proudly hire family members to care for loved ones—because no one understands your needs better. And we provide specialized training to ensure those caregivers are fully equipped to offer the highest quality support.

Our promise isn’t just onboarding. It’s ongoing care:

Routine follow-ups to ensure your needs are evolving and met
Resources that inform, uplift, and guide
A commitment to make you feel not just supported—but truly seen

When you join us, you’re not just signing up for services.
You're joining a circle of care. You're becoming Family.

Background Knowledge

Home Care Experience

20+ Years in Homecare OLTL

With over 20 years of dedicated leadership in home care management, we bring extensive experience as a Director of Compliance and Communications—guiding agencies toward operational excellence, regulatory alignment, and meaningful client engagement. Our background spans the strategic oversight of compliance initiatives, staff training, and quality assurance programs, all tailored to Pennsylvania's OLTL, DOH, and OSHA standards.

We've built and led cross-functional teams, implemented scalable documentation systems, and translated complex regulations into clear, actionable protocols that empower staff and protect clients. From developing branded communications to launching staff-friendly workflows, my mission has always been to make compliance relatable, sustainable, and culturally embedded.

We don't just manage programs—we build trust, foster accountability, and create a safety-first culture that resonates from frontline caregivers to executive leadership

Communication

Call/ Text/ Communicate

Reaching Family First Home Care means getting real answers from real people—no call centers, no endless transfers, and no getting lost in the shuffle.

When you contact us:

You’ll speak to someone who cares—and who knows the ins and outs of Medicaid support, caregiver training, and your rights as a participant.
You won’t wait days for a callback. We’re never too busy to connect, because responsiveness is part of how we care.
Every conversation is direct and purposeful. Whether you're ready to start services or just have questions, you'll walk away with clarity, resources, or new knowledge you can actually use.

We’re here to help you live easier—and that starts with making it easy to reach us.

Real People/ Real Help

Straight Talk

At Family First Home Care, we don’t hide behind fancy jargon or corporate fluff. What you see is what you get—and what you get is honesty, clarity, and respect.

We speak your language, not a script. No big words, no runaround, no talking down. Just real conversations with real people who care about your needs and know how to help.

We believe in transparency across everything we do:

From services to Medicaid guidance, we lay it out plain.
If there’s something you should know—we tell you.
If we don’t have the answer, we’ll find it or show you how.

Because when you’re treated like family, it’s not about putting on a show.
It’s about keeping it real, and keeping you informed.